| Tuesday, August 22 |
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12:00 – 5:30
1:15 – 2:45
3:00 – 4:30
3:00 – 4:30
5:30 – 6:30
7:00 – 7:15
7:30
9:00 – 11:00
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Registration
Sponsors:
Name Badges: SARDO Bus and Coach Upholstery
Note Pads: NASCAR Hall of Fame and Charlotte Regional Visitors Authority
Pocket Schedule: United Motorcoach Association
Registration Bag: Virginia Tourism Corporation
NCMA Board of Directors Meeting
VMA Board of Directors Meeting
MCASC Board of Directors Meeting
Industry Update
Panelists:
Peter Pantuso, American Bus Association
Ken Presley, United Motorcoach Association
Board Coaches
Early Bird Dinner at Harrah's
Enjoy traditional native food and entertainment
Sponsored by Eastern Band Cherokee Destination Marketing
Hospitality
Featuring Johnny Baker, Ole Smoky Moonshine
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| Wednesday, August 23 |
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7:00 – 9:00
8:00 – 5:00
8:00 – 9:15
9:15 – 11:15
10:45 – 11:15
10:45 – 11:15
11:30 – 12:30
11:30 – 12:30
12:45 – 1:45
2:00 – 4:15
2:00 – 3:00
2:00 – 3:00
3:15 – 4:15
3:15 – 4:15
2:00 – 4:15
2:00 – 3:00
3:15 – 4:15
4:30 – 5:30
6:30 – 6:45
7:00
10:00 – 12:00
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Breakfast
Sponsor: ABC Companies
Registration
Note: All operators should attend the Coach Presentation and Coach Visitation sessions.
Coach Presentations
Coach Visitation
Associate Session
“7 Infallible Ways to Connect With Anyone”
Speaker: Stephan Cote, Professional Speaker
Business Session for each Association
All operator members should attend their respective association meeting.
Dr. Georgia Steele, Southern Region Field Administrator, FMCSA
New member/First timer orientation
Presesnters:
Julie Levengood, Tuscarawas Convention & Visitors Bureau
Jeannie Sadaphal, The Ark Encounter
Lunch: Board Service Awards (NCMA and MCASC)
Operator Sessions
Coach Financing: What are the interest rates, what’s expected, what about Coach pricing?
Panelists: Tony Pederson, Motor Coach Industries
Ric Foster, Temsa
Joe Flicek, ABC Companies
Jerry Doughty, Prevost
How to avoid negligent hiring and retention claims
Speaker: Stephen Setliff, Setliff Law
Cost of Operation
Speaker: Ken Presley, UMA
Company Succession: How to look better to prospective buyer
Speaker: Chris Goebel, Crossroads Advisors
Associate Sessions
Associate Panel Discussion
Moderator: Melissa Jones, Christian Tours & Burke International Tours, NCMA Board Member
Panelists:
Chacara Harvin, Charlotte Regional Visitors Authority, NCMA Board Member
Julie Levengood, Tuscarawas Convention & Visitors Bureau
Jeannie Sadaphal, The Ark Encounter
Pete Smith, Smoky Mountain Resorts Hospitality Group, MCASC Board Member
Hollywood Squares
Moderator: Pete Smith
Active Shooter Training (Associates Join Operator Session)
Speaker: Justin Abraham, TSA and local law enforcement
Board Coaches
Transportation sponsor: Cherokee Boys Club
Ice Breaker Dinner at The Brewery
Connected to the Land and Our Rich Past
Sponsor: Eastern Band Cherokee Destination Marketing
Hospitality
Featuring Johnny Baker, Ole Smoky Moonshine
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| Thursday, August 24 |
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7:15 – 8:15
8:30 – 11:30
8:45 – 11:00
11:30
11:30
6:30
7:30
9:30 – 11:00
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Breakfast: Board Service Awards (VMA)
How to Avoid Sexual Harassment Claims
Speaker: Stephen Setliff, Setliff Law
Sponsor: National Interstate Insurance Company and Temsa
Registration
Market Place I (scheduled appointments)
Sponsors:
Refreshments: Visit Prince William
Market Place Notebooks: Tour Tennessee
Board Coach for Golf Tournament
Sequoyah National Golf Club, Whittier
Golf Coordinator: Tim O’Bryan, Service Insurance Agency
Sponsors:
Transportation: Cherokee Boys Club
Golf Cart Beverages: Service Insurance Agency
Board Coaches for Tours (lunch provided on all tours, and will conclude by 5:30)
Tour 1: Culture of the Indian
You will visit the Cherokee Indian Museum to experience Cherokee history told through computer generated animation and special effects, life size figures, artwork and priceless artifacts. Oconalftee Indian Village is next on this tour where you can experience craft demonstrations by award-winning artists and meet historical Cherokee people in the living history section. Bring your money to shop Qualla Arts and Crafts Mutual, Inc. Take home hand-crafted artwork while admiring the beautiful art gallery. Here you will make your own Corn Silk doll!
Tour 2: Smoky Mountain Disc Golf
The Fire Mountain Disc Golf Sanctuary was built by the Eastern Band of Cherokee Indians. The 18-hole championship-caliber course winds through a 20-acre parcel that abuts the Great Smoky Mountains National Park. The gold layout is sure to challenge the most skilled disc golfer while the red layout offers shorter drives.
Tour 3: Waterfall Hike
You will visit Mingo Falls and Soco Falls. Mingo Falls is 120 feet tall and is one of the tallest and most spectacular in the southern Appalachians. The hike to waterfalls is .4 miles but considered moderate in difficulty. Soco Falls is a beautiful double waterfall. It is part of the very important Soco Gap that today sits inside the Qualla Boundary. Its significance is due to the geological formation that the tribe used as the boundary’s main entrance from the North and East. This tour is now scheduled to arrive back at Harrah’s at 2:40.
Tour 4: Franklin, NC Antiques to Gem Stones
Franklin, North Carolina is a classic slice of Small Town America. Let’s have lunch in the Motor Co. Grill, a 50’s themed restaurant! Next we will wander Main Street and beyond to shop for antiques, mountain-made items, art, and look in on the museums, Scottish, historical, and Gem Stones. To end this tour, we find ourselves at Gold City, a gem mine where you hope you’ll strike the “big one” because, after all, Franklin is known as the “gem capital of the world.” We should arrive at Harrah’s by 5:30. Tour Guide and Board Representative: Linda Morris, Staff
Reception
Sponsored by Host for the 2024 Regional Meeting
Awards Dinner
Sponsors:
American Bus Association
Pigeon Forge Department of Tourism
Prevost
Virginia Tourism Corporation
Awards Presentations
Hospitality
Featuring Johnny Baker, Ole Smoky Moonshine
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| Friday, August 25 |
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7:30 – 8:30
8:30 – 12:00
8:30 – 9:30
9:45 – 12:15
12:30 – 1:30
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Breakfast
Sponsor: Charlotte Regional Visitors Authority
Registration
Display Booth Visitation
Market Place II (scheduled appointments)
Lunch: Market Place Awards
Sponsor: Harrah’s Cherokee Casino Resort
Door Prizes will be drawn at the conclusion of the lunch.
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