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2024 VMA - MCASC - NCMA Regional Meeting Agenda

ATTIRE:

Professional attire for all sessions and Marketplace floor
Weather appropriate casual for FAM tours and golf
Sport coats and cocktail attire encouraged for Awards Dinner

AGENDA:

All session are open to operators and associates.

Tuesday, August 27
8:30am – 6:30pm	Registration Open Badge Sponsor: SARDO Bus & Coach Upholstery Registration Bags: Virginia Tourism Corporation Pocket Schedule: Richmond Region Tourism Personal Fans: Visit Savannah Cooling Towels: 1000 Islands International Tourism Council Stress Balls: The Bus Doctor
8:30am – Noon	Table Display Exhibitor Set-up
Noon – 1:30pm	VMA Board of Directors Meeting J. Morgan Brown, President
1:45pm – 3:15pm	NCMA Board of Directors Meeting Vance Hoover, President
3:30pm – 5:00pm	MCASC Board of Directors Meeting Elizabeth Kamalakis, President
	Board Meeting Snack & Beverage Sponsor: Nacarato Truck Centers All members are welcome to observe, but will be asked to leave before official votes.
5:15pm – 6:30pm (All)	Industry Update with UMA, ABA & FMCSA Speakers: - Peter Pantuso, ABA - Ken Presley, UMA - Clifton Willey, FMCSA
6:40pm	Newcomer Welcome Reception Early Departure (by invitation) - Newcomers board coaches and early departure to Early Bird Dinner Sponsor: VB Group Marketing & Event Resources
7:00pm	Coaches depart for Early Bird Dinner - All other attendees Transportation Sponsor: Venture Tours
7:15pm – 9:00pm	Early Bird Dinner at Williamsburg Winery Sponsor: Visit Williamsburg
9:15pm – 11:00pm	Hospitality Suite Beverage Sponsor: Ole Smoky Moonshine Entertainment Sponsor: Philip Magaldi

Wednesday, August 28
7:00am – 5:30pm	Registration Open
7:00am – 8:15am	Buffet Breakfast & MCASC Service Awards Sponsors: - ABC Companies - SARDO Bus & Coach Upholstery
Concurrent Sessions
8:30am – 9:30am	Tourism Focus - Kickstart Connections: Newcomer Welcome
8:30am – 10:00am	Operator Focus - Equipment Updates - ABC, Daimler, MCI, National Bus Sales, Prevost, & TEMSA
9:45am – 12:15pm	Display Booths Open
10:15am – 12:15	Marketplace I (scheduled appointments) Refreshment Sponsor: Florence SC CVB Binder Sponsor: Smoky Mountain Resorts and Liberty Receptive Tours Office Kit Sponsor: Duplin County Tourism Highlighter Sponsor: National Aquarium
12:15pm – 12:45 / 12:45pm - 1:45pm	Lunch & Keynote Speaker - Stephan Cote - "Innovate to Elevate Your Business Impact: When Passion and Purpose Combine" Unlock the potential of your business by merging passion with purpose. This dynamic combination fosters innovation, driving your business to new heights. Passion fuels creativity and vision, while purpose ensures alignment with meaningful goals. Together, they create a powerful synergy that inspires groundbreaking ideas and sustainable growth. Elevate your business impact by harnessing the full power of passion and purpose. Lunch Sponsor: Motor Coach Industries
Concurrent Sessions
2:00pm – 3:15pm	Tourism Focus -Marketing & AI for Tourism - Chris Riddell AI is a powerful tool that is reshaping every aspect of our businesses and our lives. In this session we will talk about how this tool is helping shape the tourism industry and what frontiers it is opening for new, better, more streamlined paths to profitably!
2:00pm – 3:15pm	Operator Focus - Coach Display Visitation and State Police Inspection Demo Vehicles on Display from: Daimler, MCI, National Bus Sales, Prevost, & TEMSA Virginia State Police Safety Division: Senior Trooper Larry C. Dowdy & Senior Trooper James R. Street
3:20pm – 4:10pm	Tourism Focus - A Semiquincentennial - A Celebration 250 years in the Making. Engaging in your regional America 250 events Moderator: Julie Levengood, Tuscarawas CVB Guests: Cheryl Wilson, VA250 Executive Director / Mike Frontiero, VA250 Chief Communications Officer
3:20pm – 4:10pm	Operator Focus - The State of Engines Today Speakers: Kevin Shaw - Cummins, Robert Hitt - Prevost
4:15pm– 5:00pm (All)	Industry Insights From 3 Decades of Tour & Charter - Pete Pantuso, with Pete Smith, & Henry Palmer
5:10pm– 6:00pm	Tourism Focus - 5 "Ss" to Tourism Success - Stephan Cote Achieve excellence in tourism with these five essential "S" ingredients. Learn how to deliver exceptional experiences, embrace friendly practices from the lessons you've learned, captivate audiences with compelling stories, ensure guest well-being, and collaborate with local communities. Integrate these elements to elevate your tourism business and create lasting success.
5:10pm– 6:00pm	Operator Focus - Driver Behavior: How much risk is too much? - Mike McDonal, Saucon Technologies In monitoring driver behavior, how much risk are you willing to assume and what actions do you take?
6:15pm	Coaches depart for Ice Breaker Dinner Transportation Sponsor: Newton Bus Service
6:30pm – 9:15pm	Ice Breaker Dinner - Jamestown Settlement Galleries Sponsors: - Visit Williamsburg - Jamestown Settlement
9:30pm – 11:00pm	Hospitality Suite Beverage Sponsor: Ole Smoky Moonshine Entertainment Sponsor: Philip Magaldi

Thursday, August 29
7:00am – 5:00pm	Registration Open Badge Sponsor: SARDO Bus & Coach Upholstery Registration Bags: Virginia Tourism Corporation Pocket Schedule: Richmond Region Tourism
7:00am – 8:30am	Grab N Go Breakfast Buffet & NCMA Service Awards Sponsors: - National Interstate - TEMSA
8:45am - 9:00am	All golfers check in at the Golf Course (shuttle available)
9:00am – 4:00 pm	Golf Tournament - The Green Course at Golden Horseshoe Golf Club Title Sponsor: Richmond Region Tourism Golf Cart Sponsor: ACRISURE (formerly Service Insurance Agency) Box Lunch Sponsor: Atlantic Union Bank Men's Longest Drive Sponsor: Bridgestone Americas
10:30am – 2:30pm	Coaches depart for FAM Tours (lunch provided on all tours) FAM Tour Sponsor: Virginia Tourism Corporation Lunch Sponsor: Visit Williamsburg Transportation Sponsors: - Newton Bus Service - Oleta Coach Lines - Platinum Tours - Venture Tours
	Tour 1: Taste of Williamsburg
	Tour 2: Culture Questers
	Tour 3: Thrills & Adventure
	Tour 4: Sea, Sip, Sun
Concurrent Sessions
5:00pm – 5:30pm	Business Session - VMA
5:00pm – 5:30pm	Business Session - MCASC
5:00pm – 5:30pm	Business Session - NCMA
6:15pm – 7:15pm	Cocktails & Display Booths
7:15pm – 9:30pm	Awards Dinner - Williamsburg Lodge (All Major Awards) Sponsors: - American Bus Association - Daimler Coaches NA - Prevost - United Motorcoach Association
9:30pm – 11:00pm	After Party - Join us in the Williamsburg Lodge Bar: Sweet Tea and Barley

Friday, August 30
8:00am – Noon	Registration Open Badge Sponsor: SARDO Bus & Coach Upholstery Registration Bags: Virginia Tourism Corporation Pocket Schedule: Richmond Region Tourism
7:30am – 8:30am	Breakfast & VMA Service Awards
8:45am – 11:00am	Display Booths Open
9:00am – 11:00am	Marketplace II (scheduled appointments) Refreshment Sponsor: Florence SC CVB Binder Sponsor: Smoky Mountain Resorts and Liberty Receptive Tours Office Kit Sponsor: Duplin County Tourism
11:15am - Noon	Marketplace Awards & Closing
Noon	Event concludes ** Please note: Lunch will not be served on Friday to allow all to depart early for the long weekend.